Welcome to Kenergy Corp
Monday through Friday office hours in Henderson and Owensboro are 7:30 a.m.- 4:30 p.m. Service centers in Hanson, Hartford, Hawesville and Marion are open 9 a.m. - noon and 1 - 4 p.m.
In November 2009, Kenergy installed a new telephone system and started using a centralized toll-free number for all calls at all six offices. That number — day or night — is 800-844-4832.
During business hours, a Member Service Representative may be reached by hitting 0 on your phone after the initial opening statement ends. You cannot bypass the automated message prior to the end of that opening statement.
If Kenergy offices are closed, you may report an outage or provide your meter reading by following prompts on the automated phone system. The automated system is the fastest way to report an outage.
Written communication should include the name under which your electric service is listed, your address, daytime phone number and your Kenergy account number. This information enables a quicker response.
1-800-844-4832 ANY OFFICE, ANY TIME
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PO Box 1389 3111 Fairview Dr. Owensboro, KY 42302-1389 800-844-4832 ANY OFFICE, ANY TIME MapQuest
PO Box 327 2620 Brown Badgett Loop Hanson, KY 42413 800-844-4832 ANY OFFICE, ANY TIME MapQuest
PO Box 73 1441 U.S. 231 North Hartford, KY 42347 800-844-4832 ANY OFFICE, ANY TIME MapQuest
PO Box 99 315 Hawes Blvd. Hawesville, KY 42348 800-844-4832 ANY OFFICE, ANY TIME MapQuest
PO Box 268 703 South Main Street Marion, KY 42064 800-844-4832 ANY OFFICE, ANY TIME MapQuest
