Monday through Friday
Henderson: 7:30 a.m.- 4:30 p.m.
Owensboro: 7:30 a.m. - 4:30 p.m.
Hanson, Hartford, Hawesville and Marion: 9 a.m. to noon and 1 to 4 p.m.
Any office, any time
If offices are closed
Report outages or hazardous conditions, make payments or provide meter readings by following prompts on the automated phone system.
Written communication should include the name under which your electric service is listed, your address, daytime phone number and your Kenergy account number. This information enables a quicker response.