Kenergy understands that our members are facing many concerns and uncertainties during this time with school, jobs and lives being disrupted.
Starting March 17, 2020, Kenergy will not disconnect for non-payment and will suspend late fees for a limited time (at least 30 days). While this is not normal procedure, we are sensitive to the situation and well-being of our members.
Delaying disconnections in no way relieves members of the obligation to ultimately pay for electric service. Bills will continue to be sent as normal and we encourage any member facing financial difficulty during this time to contact us at 800-844-4832.