Update January 9 2:00pm - We currently have 678 members off with 48 outage locations. 49 broken poles have been located with crews working to get these replaced. Outage numbers may fluctuate as circuits are worked on, but we continue to chip away at the remaining homes still off. Thank you, again, for your patience.
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Update January 9 7:00am - Outages stand at 639 members with 80 outage locations. Crews will continue work to get the remaining homes restored.
Always assume a downed power line is energized and dangerous. Do not go near it. Call us at 800-844-4832 to report downed lines, broken poles, or your outage.
You can view our outage map here: http://stormcenter.kenergycorp.com
If you’re still without power, please take a moment to ensure there are no repairs needed on your end that could delay restoration. If our outage map or outage text shows your outage to be resolved and you still don't have power, be sure to check your breakers. If all your breakers are okay, please notify us by calling 800-844-4832.
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Update January 8 9:50pm - This will be our last update of the day.
Here’s a behind the scenes look at our Henderson office. These are all trucks that are working to get our remaining 665 members back on. We are diligently working on the last households affected by Winter Storm Blair.
Incredible progress has been made today and will continue overnight. Please keep our crews in your prayers as they work in single-digit temperatures.
Thank you for your continued patience.
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Update January 8 3:00pm - Outages are down to 1,326 members. With 150 total outage locations, this means that many affect just a few homes each. Progress numbers will look a little slower because of this, but we promise we have not forgotten you. Crews are working tirelessly to get all members back on as safely and quickly as possible.
If you are still without power this afternoon, please make plans to be off overnight as well. If you need help finding a warming shelter, you can call Kentucky Emergency Management at 800-255-2587.
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Update January 8 6:15am - Crews have worked overnight to get outages down to 1,700 members and 177 outage locations. The majority of these outages are in our hardest hit counties - Henderson and Union.
We are continuing to work our crews around the clock and utilize mutual aid from OMU, Jackson Purchase Energy Cooperative, and West Kentucky Rural Electric Cooperative. We are so grateful for these selfless crews assisting us.
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**Update 9:15pm - This will be our last update of the day.
You can see from these pictures a little portion of what our crews have encountered the last three days. They have worked tirelessly to get our outages down to 1,800. The work doesn’t let up though. We will continue working crews around the clock until every member is back on. Thank you for your continued patience.
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Update January 7 5:00pm - Our crews have done incredible work with the assistance of mutual aid to get outage numbers down to 2,582. We continue to find more broken poles and many limbs on lines. These pictures were taken in Henderson County today.
Crews will continue to work around the clock until full restoration. We do not have estimated times of restoration at this time due to the number of outages (214 locations). If you are still out at this time, please prepare to be out overnight.
Continue to call in downed lines, broken poles, and report outages to 800-844-4832.
You can view out outage map here: http://stormcenter.kenergycorp.com/
Please give space on the road if you see crews working. We want all of our workers to return home safely.
We've had some questions on terminology on our outage map. You can watch this video which walks you through what each icon means.
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Update January 7 7:30am - Crews overnight have worked our outages down to 4,331 members off. Overnight progress is tough, especially in freezing temperatures.
We’ll be receiving mutual aid from Jackson Purchase Energy Cooperative, OMU, and West Kentucky Rural Electric Cooperative. We are so grateful to have these crews assisting with our restoration efforts.
Our Marion lobby will be closed today.
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Update January 6 5:30pm - Outage numbers have decreased to 5,855 members, with the majority of those in Henderson County.
If your power is still out, please plan to be out for the remainder of the night. If you need a place to stay, please contact your local emergency management for shelter options.
Crews will continue to work through the night to continue restoration efforts. We are also eager for mutual aid crews to arrive to assist in these efforts. We are grateful for their willingness to leave their families to get our members back on.
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Update January 6 2:15pm - Crews are diligently working to get members back on. Our outage numbers have decreased to 6,300 members. Downed lines and tree limbs are the cause for a lot of our outages.
While we are making progress, we want members who are still without power (especially those who use medical devices, elderly, or homes with small children) to prepare to be off overnight.
We know extended outages are frustrating, but we appreciate your patience as ice, snow, and below freezing temperatures can make this a slow process.
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Update January 6 11:00am - We have 8,659 members out right now.
As you can see from pictures, crews are encountering a lot of downed power lines and trees from the winter storm. We ask for patience as the sub-freezing temperatures are not ideal for restoration work, but our crews will continue work around the clock to get each member back on.
Please continue to call outages and downed power lines into us at 800-844-4832.
We understand that many members are having issues pulling up our outage map. We have over 300 outage locations, so static pictures of the map are not as helpful. Please continue to check this link and give it some time to load if it is lagging: http://stormcenter.kenergycorp.com/
Always assume a downed power line is energized and dangerous. Do not go near it. Call us at 800-844-4832 to report.
We cannot take outage reports on social media. Please call 800-844-4832 to report outages.
Eliminate unnecessary travel. Roads may be dangerous and workers will be out trying to repair electrical lines.
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Update January 6 - 8:00am
We currently have 7,819 members without power. Crews have been working throughout the night to assess damage and get power restored as quickly and safely as possible.
We will continue work changing poles and resolving outages until every member is back on. We know extended outages are frustrating, but we appreciate your patience as ice, snow, and below freezing temperatures can make this a slow process.
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Update January 5 10:00pm - This will be our last update for the night.
7,872 members remain off. Our crews will work until power is restored, but we ask for your patience as many of these outages will take some time to fix. We will have another update tomorrow morning. Please continue to follow the safety prompts listed below.
We have Member Service Representatives answering phones. Please call 800-844-4832 to report outages, downed lines, and for assistance.
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Update January 5 7:25pm - We have 8,425 members without power. The winter storm is continuing to work its way across our system.
If you are still without power at this time, please prepare to be without power for the rest of the night, especially if you have anyone elderly, small children, or those that require medical devices in your home.
Crews will continue work to assess damage and restore as much power as possible. We ask for your patience as this work can be a slow process. Please continue to follow the safety prompts listed below.
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Update January 5 4:45pm - We have 8,330 members out across our service territory. With outages across our territory, we have pulled all available crews to work to restore outages.
We ask for patience as the storm is still expected to produce precipitation for another few hours.
We understand that some members are having issues acccessing our outage map. It appears this could be an external issue with cell towers and local internet.
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Update January 5 3:20pm - A lot of our members are being affected by a Big Rivers Electric Corporation outage. Their crews are working to get the lockout resolved.
We are starting to experience outages on the western portion of our service territory. Crews will work to get power restored as quickly and safely as possible.
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