Media Contact (for media inquires only)
Primary: Kyle Heavrin, 270.689.6158
Secondary: Member Services Department, 1.800.844.4832
Safety Information for News Crews During an Outage
At Kenergy, we understand the importance of keeping our members up to date about storm and outage conditions; however, our primary concern is keeping our crews focused and safe.
During accident scenes and/or outage restoration, power lines pose numerous hidden dangers. While our linemen are trained to identify and avoid these electrical hazards and work safely, it’s critical that everyone else stays clear of the work area and equipment.
If you have any questions about a Kenergy work site, please ask one of our linemen for the best place to position a vehicle, camera or reporter to maximize safety of news crews and linemen. This will also help minimize distractions.
Kenergy accommodates with many tools here on our corporate website that provides updates in a timely manner, including our Outage Center–which provides a detailed, real-time outage map.
If you have any additional questions concerning an outage or the state of the restoration process, please call us for up-to-date information, and please always leave a voicemail.
Kenergy Members should call 1.800.844.4832 to report outages and for other services, general questions, and solicitations.