Kenergy hires new MSR for Hawesville office

Jill Frakes has been hired to work as a Member Service Representative (MSR) at Kenergy’s Hawesville office.

Frakes, a Hawesville resident, starts training for her new position on Monday, Oct. 6.

She will take over the position now held by Carla Early, who plans to retire Jan. 2 after working as an MSR at the Hawesville office for 36 years.

As the title implies, MSRs assist members in various ways, including payments, meter readings and applications for new service.

Before coming to Kenergy, Frakes worked at Audubon Area Community Services.

Frakes earned a master’s degree from Western Kentucky University.