Call 1.800.844.4832 – Any office, any time. If offices are closed Report outages or hazardous conditions, make payments or provide meter readings by following prompts on the automated phone system. Pay By Phone 1.844.255.3679 Business Hours Henderson Monday – Friday, 7:30am – 4:30pm Owensboro Monday – Friday, 7:30am – 4:30pm Hanson, Hawesville, Marion Monday – Friday, 9:00am – 12:00pm and…
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Found 23 entries containing "pay by phone"
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SmartHub
What can SmartHub do for you? SmartHub can help you take control of your account like never before. SmartHub has several features that make managing your account easier than ever. Whether through our website, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, monitor your usage, and even sign…
Connect Powered by Kenergy
Kenergy is partnering with Conexon Connect to launch and deploy a nearly 7,200-mile fiber-to-the-home (FTTH) network, representing Conexon Connect’s first partnership in the state of Kentucky. This fiber network will deliver world-class internet service to homes and businesses served by Kenergy across portions of Breckinridge, Caldwell, Crittenden, Daviess, Hancock, Henderson, Hopkins, Livingston, Lyon, McLean, Muhlenberg, Ohio, Union, and Webster counties. The goal…
Hartford Night Deposit No Longer Available Starting June 8th
Effective June 8th, the night deposit at our Hartford office will no longer be available. The below sign will be posted at the office. You can still make payments by phone, mail, website, or SmartHub app.
Prepaid Billing Option FAQ
Is Prepaid Billing right for me? Prepaid Billing is a personal choice and is strictly voluntary. Prepayment allows Members to budget on a real-time basis based on their energy use. You can put as little as $25 on your account after the initial setup. Do I have to sign an agreement? Yes, Members who sign…
Youth Tour
Washington Youth Tour – June 17 – 24, 2024 Kenergy will select three students to send on an all-expense-paid trip to Washington, D.C., as part of the Washington Youth Tour (WYT). A panel of judges will choose the co-op’s three delegates and one alternate in January 2024. Kentucky Electric Cooperatives coordinates this trip. Read more about…
Apply for Service
As a cooperative, Kenergy is a member-owned business that operates on a not-for-profit basis. Each member pays $5 and owns one share of Kenergy. If members have more than one account, only one membership fee is necessary. When a member ends his or her service, membership fees are refunded after payments are made in full. Or, if the member…
Avoid Scams During the Coronavirus Crisis
Kenergy members should be on the lookout for suspicious emails, phone calls, or persons impersonating business employees or charitable organizations. Unfortunately, scammers take advantage of opportunities such as this when households are otherwise preoccupied. If you get a call from someone claiming to represent Kenergy, and they make threats or demand immediate payment, hang up…
Kenergy to Close Lobbies to Public
With the uncertainty created by the COVID-19 pandemic, we know that the people we serve are facing many concerns. Following our cooperative values, Kenergy is dedicated to doing what we can to fulfill our civic duty and live up to the trust that our members place in us to bring them safe, reliable and affordable…
Press Release: Prepaid Billing Now Available
CONTACT: Leslie Neeley DATE: March 1, 2019 PHONE: 270-689-6158 FOR IMMEDIATE RELEASE PREPAID BILLING NOW AVAILABLE TO KENERGY MEMBERS A new payment option is now available for Kenergy members. Traditionally, members receive a monthly bill for the electricity they’ve used. Prepaid Billing works just the opposite. This new program is completely voluntary and allows Kenergy…
