Skip to content

LIHEAP Fall Subsidy Now Open

Need help with your utility bills? Assistance is now available on a first-come, first-served basis for eligible Kenergy members. Kentucky Community Action Agencies are accepting applications for the Low-Income Home Energy Assistance Program (LIHEAP) Subsidy Component. 

The program runs through December 16th or until designated funds are depleted. The previous LIHEAP program ran out of funding before the deadline, and fewer funds are available this year compared to last year. These funds will likely be depleted before December 16th, so apply now.

As a member-owned cooperative, Kenergy is here for you. If LIHEAP funds are not available and you are having trouble paying your bill, please contact us at 800.844.4832 so we can work with you and identify potential resources. 

Alamon Pole Inspections Beginning Today

Alamon, a pole inspection contractor for Kenergy, will begin inspecting poles Wednesday, October 5th. Each wooden pole Kenergy owns, or is attached to, will be inspected to ensure there are no hazards. Inspectors check for decay, insects, cracks, holes, age, and any damage members may have caused.


You may see trucks in your area bearing a ‘Kenergy Contractor’ magnet. Inspectors will also have an Alamon picture ID with them. Inspectors will be working during daylight hours only. Don’t be alarmed if you see the contractors parked for a few hours and/or riding from pole-to-pole on an all-terrain vehicle.

Inspection areas include Centertown, Sacramento, Beech Grove, Hanson, Onton, and Nuckels.

If you suspect something irregular or suspicious, please give us a call at 800.844.4832!

Big Rivers Electric Appliance Saturation Survey Notice

Your electric cooperative will be conducting a survey to assess the changing dynamics of today’s energy consumer. The survey gathers information on your household’s use of energy so we can adequately prepare for the future energy demands of our membership. 

A random sample of members will be selected to participate in the project. Your input is extremely important! Survey links will be emailed to members in August. If you receive a survey, please take a moment to complete it at your earliest convenience. Thank you for your time and efforts regarding this important project. 

2022 Scholarship Winners

A random computerized drawing of 356 applicants was held July 1st for three (3) $1,000 scholarships and twenty-four (24) $500 scholarships. Scholarships can be used for tuition, fees, campus housing, textbooks, computers, school supplies, and other costs directly related to the recipient’s education.

Congratulations to our winners!

$1,000 Winners

Sydnie Dills

Samuel Marsch

James Reid

$500 Winners

Samuel Allen

Madelyn Bennett

Lexie Boling

Morgan Bombard

Grace Driskill

Madison Dunaway

Emily Fischels

Anna Gargus

Leah Gehret

Preston Hill

Cameron Jones

Joshua Larkin

Lauren Mason

Ellie Mitchell

Cody Ogilby

Emily Schroader

Kayla Shelton

Karsen Shouse

Nora St. Pierre

Jaci Stewart

Kaitlin Taylor

Aria Van Royen

Sara Vaughn

Abigail Whitman

All Kenergy Offices Closed Monday, July 4th for Independence Day

All Kenergy offices will be closed Monday, July 4th for the Independence Day holiday. We hope you have a safe and healthy holiday with family and friends.

As always, you can drop payments at our nightly drop box, make payments on our SmartHub app or by accessing your account 24/7.

Kenergy Board Election Winners Announced

Ryan Hammack of Clay has been elected to the District 3 position on the Kenergy board of directors.  Mr. Hammack challenged Chris Mitchell, who has represented District 3 since 1997.

Mike Hazelwood was elected to the District 5 position.  Mr. Hazelwood and Tom McFarland, both of Henderson, ran for the District 5 seat previously represented by Bill Denton who resigned from the board in February.

Incumbent Craig Roberts, representing District 1, faced no opposition and will retain his seat for another three-year term on Kenergy’s Board. 

Network Maintenance – June 6th

A vendor for Kenergy will be performing network maintenance on Monday, June 6th at 11:59 p.m. We anticipate the work to last for approximately one hour. Members will not be able to access the SmartHub app to make payments during this time. We apologize for any inconvenience this may cause.

Hartford Night Deposit No Longer Available Starting June 8th

Effective June 8th, the night deposit at our Hartford office will no longer be available. The below sign will be posted at the office. You can still make payments by phone, mail, website, or SmartHub app.

Stay Cool and Safe This Summer

During the summer, many people are concerned about staying cool. Whether you rely on a central air-conditioning unit, a fan or a window A/C unit, be aware of safety threats they may pose. Air conditioners and fans are everyday appliances, and knowing how to properly clean, fix and maintain them is important for your safety!

Every spring, schedule professional A/C maintenance to inspect the appliance for any issues that could lead to a fire. In addition to annual maintenance check-ups, change your air filter every 30–60 days. Inspect your outdoor unit periodically to ensure it has proper airflow, remove debris and clean the condenser unit. You can even use a garden hose to periodically clean your condenser coils. (Make sure you turn the breaker off first!)

If you rely on a window A/C unit during the summer, do not plug it into an extension cord or power strip. It should have its own dedicated outlet. Before installing it, make sure the window and frame are in good condition—there should be a metal bracket, mounting rails or some sort of firm support system. If the unit doesn’t fit, do not try and force it. Never put anything on top of the unit.

Since these units are exposed to the elements, they tend to be more at risk for a fire or other dangers. To prevent these risks, never position them where water is or could spill. Clean or replace filters as instructed and continue to inspect cords for damage regularly.

If you fancy a fan to keep you cool, here are some quick safety tips to follow this summer:

  • Only purchase fans that have been tested in a recognized, independent lab.
  • Check for product recalls at cpsc.gov.
  • Double check that air intakes are not blocked.
  • Keep fans away from water.

Finally, always be aware of changes in your A/C unit. You should know when something sounds out of the ordinary. If you see wires sticking out of the A/C unit, or if you see leaking refrigerant or hear noises coming from the unit, you should take these as signs of trouble. Don’t wait to contact a professional for help—act immediately!

Source: ESFI

Important Board of Director Election Information

  • The director election opens May 16th and runs through 4:30 p.m. on June 9th.  Members in Districts 3 and 5 will begin receiving ballots today.  Those members who have provided email addresses to Kenergy will receive a ballot both electronically and by mail, however, only one ballot per member is counted.
  • Members should not hand-deliver ballots to Kenergy offices. The election is handled by a third party and ballots should be returned in the self-addressed, postage-paid envelope provided. 
  • Members should not mail their Kenergy payment in the envelope provided for the ballot return as it will not be received by Kenergy, but will be sent to the third party administrator for the election. 

Anyone with questions about the election should contact Debbie Hayden at dhayden@kenergycorp.com or 270.689.6101.