The U.S. Department of Energy is calling on trick-or-treaters and their families to take three easy steps to keep your energy bill from haunting you this Halloween: If you’re decorating your house for Halloween or attending a Zoom costume party, choose an energy theme. You could dress up like a twisty fluorescent lightbulb, for example, or carve windmill, electric plugs or sunshine patterns into your jack-o-lantern. For stencils and ideas,…

A vendor for Kenergy will be performing network maintenance on Wednesday, October 21st at 11:59pm. We anticipate the work to last for approximately 2 hours. Members will not be able to access the SmartHub application to make payments during this time. We apologize for any inconvenience this may cause.

Here are five tips about power cords that will keep your family safe and your appliances running better. Never bend a power cord. If you are rolling it up to store it, don’t crimp the cord. Cords and cables have wires inside. Bending them can break them—which will ruin the cord. Avoid covering a cord with a rug. If you need a long cord or an extension cord to plug…

As COVID-19 cases continue to rise in our service territory, Kenergy lobbies will remain closed. We know this may be inconvenient, so we greatly appreciate your patience. We believe continuing this preventative measure will reduce the risk for both our members and employees. We understand that you may need to speak with someone regarding your past-due account and we encourage you to call one of our Member Service Representatives at…

  In March of this year, we temporarily suspended disconnects and late fees for nonpayment of a Kenergy account. While we knew we could not sustain this measure indefinitely, we did this as an emergency relief to help our members who suddenly found themselves in financial hardship due to the COVID-19 pandemic. We understand that the past six months have been a challenging time for many in our communities. We…

Kenergy is asking for your help! We will be conducting a member contact information drive October 1st through 31st. We are implementing new systems within our cooperative and by updating your contact information, it will help us be proactive in contacting our members during outages and planned outages, as well as providing you imperative information. All you have to do is call 800-844-4832 during the month of October and talk…

Touchstone Energy is launching their annual #WhoPowersYou contest to honor local heroes making a difference in our co-op community. Kenergy members can submit nominations about fellow members who are making a positive impact in the community. Nominees are eligible to win cash prizes with the grand prize totaling $5,000! Nominations are simple – just share a photo of the nominee and a brief description of how that person is making…

All Kenergy offices will be closed Monday, September 7th in observance of Labor Day. We hope you have a safe and healthy holiday with family. As always, you can drop payments at our nightly drop box, make payments on our SmartHub app or by accessing your account here 24/7.

Are you in support of Kenergy’s broadband deployment project? Help us out by writing a letter of support to the Kentucky Public Service Commission! Kenergy has filed a waiver with the Kentucky Public Service Commission and letters of support mean a great deal to our waiver application. If you’re unsure what to write, just copy and paste the text below and send a letter to the address listed or an…

Date:              August 13, 2020     Contact:         Leslie Barr                                                                         Phone:            270.231.1986                                      …