With the uncertainty created by the COVID-19 pandemic, we know that the people we serve are facing many concerns. Following our cooperative values, Kenergy is dedicated to doing what we can to fulfill our civic duty and live up to the trust that our members place in us to bring them safe, reliable and affordable energy services. As a cooperative, we have a responsibility to do what is in the…

Kenergy understands that our members are facing many concerns and uncertainties during this time with school, jobs and lives being disrupted. Starting March 17, 2020, Kenergy will not disconnect for non-payment and will suspend late fees for a limited time (at least 30 days). While this is not normal procedure, we are sensitive to the situation and well-being of our members. Delaying disconnections in no way relieves members of the…

The health and safety of our members and employees is our top priority. We want to remind you of several options to pay your electric bill from the convenience of your home: •Visit www.kenergycorp.com and login to your account or download our SmartHub app. Both options provide access to your account, option to pay your bill and monitor your energy use. •Set up Auto Pay on our SmartHub app. This…

Each year, Kenergy selects three high school juniors to attend the Washington Youth Tour. A team of Kenergy-area judges selected students based on their academic resume and a 1,000-word essay on the subject of their choice. Kenergy is thrilled to announce the three delegates for the 2020 Washington Youth Tour: Emilee Clark Emilee is the daughter of Jennifer and Alan Clark and attends Daviess County High School. Philip Caldbeck Philip…

Alamon, a pole inspection contractor for Kenergy, will begin inspecting poles this month. Each wooden pole Kenergy owns, or is attached to, will be inspected to ensure there are no hazards. Inspectors check for decay, insects, cracks, holes, age, and any damage members may have caused. You may see trucks in your area bearing a ‘Kenergy Contractor’ magnet. Inspectors will also have an Alamon picture ID with them. Inspectors will…

Your water heater works hard all year round to make sure your family can take hot showers, rinse caked-on food off of pots and pans in the dishwasher and wash your clothes at any temperature you choose. During the winter, however, the water heater works even harder. Cold weather means it has to spend extra energy to heat water. Extra showers, laundry and dirty dishes during the holiday season mean…

A vendor for Kenergy will be performing network maintenance on Friday, February 21st at 11:59pm. We anticipate the work to last for approximately two hours. Members will not be able to access the SmartHub application to make payments during this time. We apologize for any inconvenience this may cause.

Today’s economy has more people working from their homes instead of commuting to offices. If you’re one of them, consider making over your home office with energy-efficient features. Turn your computer off when you’re finished working for the day. It’s tempting to leave your computer on for quick access, but it’s unnecessary to leave it on 24/7. If you will be away from work for more than two hours, shut…

We’re experiencing some issues with members calling in to our offices using AT&T mobile phones. We are working with AT&T to resolve the issue. Land lines and other cell phone providers are not experiencing any issues.