This weekend’s storms kept Kenergy busy. At the height of the storm, we had approximately 50 separate outages and about 4,000 members without power. We had 14 crews working around the clock to restore all of our members by this morning. The majority of damage we sustained was in Marion, southern Henderson, and southern Owensboro areas. The storm had a lot of wind that blew over trees, tore down conductor,…
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Beware of Third Party Payment Methods
Kenergy DOES NOT recommend the use of third parties like DOXO.COM to pay your electric bill. To avoid service interruptions, we recommend paying via KenergyCorp.com, Kenergy mobile app, US Mail, auto pay, pay by phone (844-255-3679), in person or overnight drop box at your local office. Third party services may not mail your payment on time or to the correct address on your statement. These issues could result in late…
Planned Outage – June 15th
Residents on Eastwind Court and Hwy 271 in Hawesville will be affected by a planned outage tomorrow. We will be upgrading equipment and changing out a pole. This outage will start at 8:00 a.m. and last approximately six hours (2:00 p.m.). We appreciate your patience as we get this work done as safely and efficiently as possible.
Scholarship Applications Now Open!
Our scholarship application is now open! This year, Kenergy will award three $1,000 scholarships and twenty-four $500 scholarships. The student must be a Kenergy member-owner or have his or her primary residence with a parent or legal guardian who receives electric service from Kenergy. Previous winners may not apply. One application per person. Applications will close at midnight on June 30th. For more information and to apply, click HERE
Kenergy’s Commitment to Zero Contacts
Safety culture takes a team. That’s why Kenergy has made the commitment to zero contacts along with our electrical cooperative friends across the nation. We are committed to eliminating serious injuries and fatalities due to electrical contact and continuing to keep safety our top priority. A ‘commitment to zero contacts’ sticker was added above each door handle as one more reminder to our employees to be safe. Our members, coworkers,…
Air Conditioner and Fan Safety
With heat and humidity often overwhelming during Kentucky summers, air conditioners and fans are essential for staying cool and comfortable. Even though air conditioners are everyday appliances, it’s important to be aware of their potential hazards. Contact with electric current from air conditioners and fans causes a high number of electrocutions and injuries each year. According to the National Fire Protection Association, in 2010, air conditioners, fans and other related…
Phone Surveys Being Conducted in May
Please be aware that Kenergy will be utilizing Touchstone Energy Services to conduct member surveys. Calls will be placed from now until the end of May. These calls will be coming from 919 area codes and the call-takers will identify themselves as Data Decisions Group on behalf of Kenergy. No calls will be made on Sundays and calls during the week will end by 8:30pm. Your feedback on these surveys…
Member Service Representative – Henderson Job Opening
Candidates have until Thursday, May 30th to apply. View the job description and apply HERE
Kenergy Offices Closed for Memorial Day
All Kenergy offices will be closed Monday, May 27th for Memorial Day.
Network Maintenance – April 29th
A vendor for Kenergy will be performing network maintenance on Monday, April 29th at 11:59pm. We anticipate the work to last for approximately 2 hours. Members will not be able to access the SmartHub application to make payments during this time. We apologize for any inconvenience this may cause.