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New Look. New Experience. Same SmartHub.

Manage your account like never before with the new and improved SmartHub web application. An updated version of the SmartHub web app is being rolled out to Kenergy members. This new version of SmartHub puts your usage and payment details front and center for easy access. The menu has been simplified to make navigation more user-friendly.

It may take a few days to get used to the new look, but we know our members will really like the ease of the updated features. Visit My Account to see the update!

If you have any issues with the updated SmartHub web app, please call us at 800-844-4832.

Network Maintenance – January 24th

A vendor for Kenergy will be performing network maintenance on Wednesday, January 24th from 9:00 p.m. until 10:00 p.m. Members will not be able to utilize text services during this time. We apologize for any inconvenience this may cause.

2024 Washinton Youth Tour Delegates Announced

Each year, Kenergy selects three high school juniors to attend the Washington Youth Tour. A team of Kenergy-area judges selected students based on their academic resume and a 1,000-word essay on the subject of their choice. Kenergy is thrilled to announce the three delegates for the 2024 Washington Youth Tour.

•Tate Nobles - Union County High School

•Madison Rowland - Daviess County High School

•Abigail Riley - Daviess County High School

•Aiden Lutz (alternate delegate) - Madisonville North Hopkins High School

Kentucky Electric Cooperatives coordinates this trip. Read more about the Washington Youth Tour.

Students will join over 1,500 other delegates representing electric co-ops from across the country. The Washington Youth Tour educates students about the issues facing co-ops, encouraging them to come home to Kentucky and help lead the co-ops in the future. The busy itinerary includes stops at national memorials, Smithsonian museums, the Holocaust Museum, International Spy Museum, Arlington National Cemetery, visit to Capitol Hill to meet with their congressional delegation and more, as well as a visit to Thomas Jefferson’s Monticello.


Congratulations to this year's winners!

Kentucky Living Coming to Member Mailboxes

2024 - New year, new me, new magazine!

We are so excited to bring Kentucky Living Magazine to our members! All Kenergy members will receive a copy of the magazine in the mail the first week of every month. As noted in our December member newsletter, you will no longer receive Member Matters with your bill.

Kentucky Living has a rich 75-year history. This monthly publication will feature a four-page Kenergy News spread in the middle. The magazine also highlights industry news, electric co-op issues, and interesting places and faces around the commonwealth.

We can't wait for you to get your copy!

All Kenergy Offices Closed Monday, January 1st, 2024 for New Year’s Day

All Kenergy offices will be closed Monday, January 1st, 2024 for New Year's Day. We hope you have a safe and healthy holiday with family and friends. We look forward to serving our members in 2024!

As always, you can drop payments at our nightly drop boxes, make payments on our SmartHub mobile app, or by accessing your account any time.

All Kenergy Offices Closed Monday, December 25th and Tuesday, December 26th for Christmas

All Kenergy offices will be closed Monday, December 25th and Tuesday, December 26th for Christmas. We hope you have a safe and healthy holiday with family and friends. Merry Christmas!

As always, you can drop payments at our nightly drop boxes, make payments on our SmartHub mobile app or by accessing your account any time.

Five Ways to Safeguard Your Home This Winter

As the temperatures drop and the days grow shorter, there’s a natural inclination to create a warm and cozy haven at home. Unfortunately, as we see increased use of heating equipment, candles and electrical items, the number of home fires tends to increase during winter months.  

Here are five ways you can safeguard your home for the winter season.

  1. Ensure carbon monoxide and smoke detectors are working properly. If your detectors are battery-operated, replace the batteries annually. Test the detectors once a month and give them a good dusting to ensure the sensors are clear of dirt and debris.
  2. Inspect electrical cords. We depend on more cords during winter, whether for holiday lighting, extension cords or portable heaters. Before using any corded items, double check to make sure cords aren’t frayed or cracked. If you use portable space heaters, remember to keep them at least 3 feet away from flammable items. Use models that include an auto shut-off feature and overheat protection. Space heaters can take a toll on your energy bills. Use them efficiently (to heat smaller spaces) and safely. Never plug a space heater into a power strip. Speaking of power strips…
  3. Avoid overloading electrical outlets and power strips. When overloaded with electrical items, outlets and power strips can overheat and catch fire. If you use power strips for multiple devices, make sure the strip can handle the electrical load. For a safer bet, look for power strips that include surge protection.
  4. Clean the fireplace to improve safety and efficiency. There’s nothing better than a warm fire on a chilly night, but it’s important to maintain your fireplace for safety. As wood burns, a sticky substance known as creosote builds up in the chimney. When creosote buildup becomes too thick, a chimney fire can ignite. The chimney should be cleaned at least once a year to reduce fire risks. Regular cleaning also improves air flow and limits the amount of carbon monoxide that seeps indoors.
  5. Practice safety in the kitchen. As we spend more time in the kitchen during the holiday season, be mindful of potential fire hazards. Never leave food that’s cooking on the stovetop unattended. Clean and remove spilled foods from cooking surfaces and be mindful of where you place flammable items like dish towels.

Thanksgiving Food Prep Safety

During the holidays, family and friends gather to celebrate. Usually, food is involved. But not all feasts turn out festive. The United States Fire Administration estimates more than 2,000 residential fires are reported each Thanksgiving, with cooking the leading cause.

Protect your home and family from fire hazards by installing smoke alarms in every bedroom, outside each sleeping area and on every level of the home. Test the batteries in each smoke alarm every month and replace them once a year. Creating an escape plan for the whole family will ensure that no matter the circumstances, everyone knows how to exit safely.

Unattended cooking equipment is the leading cause of home cooking fires; always be sure someone takes over the preparation when needed. Before cooking, clean the stovetop and oven to wipe away any grease or dust to prevent a fire.

It’s easy to forget about something in the oven while you’re cooking, especially when you’re entertaining guests. Use a kitchen timer to make sure your dish doesn’t burn to a crisp, creating a fire hazard. When cooking on the stove use the back burners to protect yourself, as well as any reaching hands, from spills or burns. If children are in the room, keep a close eye on them, or better yet, guide them out of the kitchen. If cooking over a hot stove, wear short or close-fitting sleeves to avoid a fire.

Always locate appliances away from the sink to avoid any electrical dangers. Plug countertop appliances into ground fault circuit interrupter (GFCI) protected outlets and keep cords away from hot surfaces like toasters. When finished with these appliances, always unplug them to save energy and avoid electrical hazards.

Before your family sits down to enjoy the meal you just prepared, be sure all appliances have been turned off. Then you can all enjoy each other’s company during the holiday season with peace of mind, knowing that everyone is safe.

Happy Thanksgiving from all of us at Kenergy!

All Kenergy Offices Closed Thursday, November 23rd and Friday, November 24th for Thanksgiving

All Kenergy offices will be closed Thursday, November 23rd and Friday, November 24th for the Thanksgiving holiday. We hope you have a safe and healthy holiday celebrating with family and friends.

As always, you can drop payments at our office nightly drop boxes, make payments on our SmartHub mobile app, or by accessing your account 24/7.

Celebrate Member Appreciation Day on Tuesday, October 24th

Member Appreciation Day

As an electric cooperative, we are member-owned. Our annual Member Appreciation Day is our way of saying ‘thank you’ to the wonderful members we serve across western Kentucky.

Kenergy is excited to announce our annual Member Appreciation Day will take place on Tuesday, October 24th from 11:00 a.m. to 2:00 p.m.

Members can visit the location closest to them and receive a free lunch, including a sandwich, chips, cookie, and water along with a free bucket, light bulb, and night light while supplies last. Information for each location is below. All Kenergy offices will be closed for the event from 10:30 a.m. until 2:30 p.m.

Proof of membership is required this year. Members can bring a copy of their Kenergy bill or show their active SmartHub mobile app.

Owensboro

Legacy Church

5333 Frederica Street

Barbeque by Jerry Morris of Whitesville — Eat-in or carry-out

Hawesville

315 Hawes Blvd.

Barbeque by Jerry Morris of Whitesville — Carry-out only

Henderson

6402 Old Corydon Road

Barbeque by Tom’s Smokin’ BBQ — Drive-thru only

Hanson

2620 Brown Badgett Loop

Barbeque by Tom’s Smokin’ BBQ — Carry-out only

Marion

3000 Mott City Road

Barbeque by CopperTop Bar-B-Que — Drive-thru only