New law takes effect in July; PSC will begin imposing penalties when natural gas pipelines are damaged by excavators who did not call to have lines marked FRANKFORT, Ky. (Apr. 19, 2018) – With the arrival of warmer weather, homeowners, contractors and others are getting outside to work on projects that have been on hold through the winter. This increase in excavation activity is usually accompanied by an increase in…

As cyber threats can happen anytime, we want to ensure our online payment option, My Account, is as secure as possible for our members. To do that, our payment service provider, NISC Solutions has increased their encryption security for both the web and mobile versions of My Account. What does this mean for you? Both the web and mobile My Account formats now require the latest version of your preferred web…

FRANKFORT, Ky. (Feb. 6, 2018) – Prolonged and severe cold in December and January has led to sharply higher electric bills for customers across Kentucky, the Kentucky Public Service Commission (PSC) says. Read more…

Because weather has the single largest impact on energy bills, electric bills for December and January can be expected to jump this year. We hope this helps answer some questions you may have regarding your electric bill. Why is my bill so high? High bills are the direct result of high usage. Kenergy Member Service Reps are always happy to assist you with your billing questions, but you may consider…

Prior to Kenergy’s Annual Membership meeting to be held on June 12, 2018, individuals will be elected to represent Districts 2, 7 and 10. A ballot listing the qualified candidates in a contested district election will be mailed in May to each Kenergy member residing within the district. Members will also have the option to vote online. District 2, which currently is represented by Bob White, includes Union County and…

Kenergy is asking its members and employees to bring in new pairs of socks for the needy. We anticipate a great demand for children size socks to fit infants through high school-aged children. Warm socks are appreciated as many children walk to school each day or wait in the cold for school buses. Socks for men would be great too as many work outdoors. Not only will new socks make…

Our billing software provider, National Information Solutions Cooperative (NISC), is currently experiencing a large power outage. As a result, Kenergy members are not able to make payments online through My Account or by phone. We apologize for the inconvenience, and we currently do not have an estimated restoration time. Thank you for your patience as all parties work to quickly resolve the issue.

  Craig Roberts of Princeton has been selected to fill the Kenergy board seat left vacant by the death of long-time Director Glenn Cox. Cox served District 1 in Caldwell, Lyon and portions of Crittenden and Hopkins counties for 22 years before his passing on April 7, 2017. Roberts will take his seat on the board at the September 12 board meeting. Roberts is a native of Caldwell County. He…

There are free community programs that can help pay your electric bills. The most common program is the Low Income Home Energy Assistance Program (LIHEAP) – a federally funded program that helps eligible households pay a portion of their home energy costs. LIHEAP funds are distributed through local Community Action Agencies. Another option is Operation Roundup®. In May 2016, Kenergy started this program to provide members with a voluntary means…

Summer is here… As the temperatures skyrocket, power bills seem to do the same, but you can stop them! Cutting your electric bills doesn’t have to mean buying a bunch of gadgets — or sitting alone in the dark. As a member of Kenergy, you are in a unique position to take advantage of energy efficiency programs and energy-saving tips offered by the co-op. Because we are a not-for-profit organization,…