Kenergy is asking its members and employees to bring in new pairs of socks for the needy. We anticipate a great demand for children size socks to fit infants through high school-aged children. Warm socks are appreciated as many children walk to school each day or wait in the cold for school buses. Socks for men would be great too as many work outdoors. Not only will new socks make…

Our billing software provider, National Information Solutions Cooperative (NISC), is currently experiencing a large power outage. As a result, Kenergy members are not able to make payments online through My Account or by phone. We apologize for the inconvenience, and we currently do not have an estimated restoration time. Thank you for your patience as all parties work to quickly resolve the issue.

  Craig Roberts of Princeton has been selected to fill the Kenergy board seat left vacant by the death of long-time Director Glenn Cox. Cox served District 1 in Caldwell, Lyon and portions of Crittenden and Hopkins counties for 22 years before his passing on April 7, 2017. Roberts will take his seat on the board at the September 12 board meeting. Roberts is a native of Caldwell County. He…

There are free community programs that can help pay your electric bills. The most common program is the Low Income Home Energy Assistance Program (LIHEAP) – a federally funded program that helps eligible households pay a portion of their home energy costs. LIHEAP funds are distributed through local Community Action Agencies. Another option is Operation Roundup®. In May 2016, Kenergy started this program to provide members with a voluntary means…

Summer is here… As the temperatures skyrocket, power bills seem to do the same, but you can stop them! Cutting your electric bills doesn’t have to mean buying a bunch of gadgets — or sitting alone in the dark. As a member of Kenergy, you are in a unique position to take advantage of energy efficiency programs and energy-saving tips offered by the co-op. Because we are a not-for-profit organization,…

Kenergy is continuing its long-standing practice of retiring capital credits to its members. In June, Kenergy will return $4 million to its membership. The credit amount represents 85 percent of net margins allocated in 2014. You may ask: What is a capital credit retirement? Let us explain. Electric cooperatives aren’t like other utilities. First, they operate on a not-for-profit basis, which means Kenergy operates at cost. It collects only enough…

Some of our members have received a survey in the mail asking about appliances and household characteristics. Unfortunately, the vendor responsible for printing and mailing the survey omitted the business reply envelope in the surveys sent before February 13th. If you received a survey without a return envelope, you may disregard the survey, and you are eligible for one of two $250 prizes at the vendor’s expense. You will be…

Each year, Kenergy selects six high school juniors for the Washington Youth Tour. These delegates tour Washington, D.C., monuments, meet with members of Congress, attend the changing of the guard at the Tomb of the Unknown and visit the Smithsonian, among other activities. A team of Kenergy-area judges select students based primarily on a 1,000-word essay on the subject of their choice. This year’s winners are:

What do you mean by billing gap? At Kenergy, member-owners’ monthly bills are not paid to date. The co-op’s billing system lags behind approximately two months. This means Kenergy’s entire membership has used about a month’s worth of electricity it has not been billed for yet.  How did this gap occur? In the past, when a member signed up for service, Kenergy took a meter reading to begin the new…

Several factors pushed up average January 2017 bills about 60 percent or higher, as compared to the prior year. Those factors were members’ higher usage, loss of the reserve fund credit, billing gap recovery and a small rate increase. Weather extremes affect energy bills more than any other single factor. Higher usage due to colder temperatures accounted for about 30 percent of the year-over-year increase. According to regional National Weather Service…